One connected platform for customer booking, payments, staff operations and service delivery.
LiveSession PRO gives service businesses a full customer web portal and mobile app experience alongside Business Admin, manager, and staff operations. Customers can register or sign in from a browser, discover services, book and manage appointments, pay, apply coupons, view memberships, receive notifications, and manage their account without installing an app.
Choose the setup level that matches your business operations.
Plans can be configured for different business sizes, service models, app branding needs, payment workflows, and staff-operation requirements. Custom plans are available for businesses that need selected enterprise features without a standard package.
Subscription fees, setup fees, branded/custom app requirements, cancellation handling and refund eligibility are governed by our Refund Policy.
Standard
For small businesses that need a reliable booking foundation with one selected service model.
- Up to 50 customers and 5 active services
- One enabled service model: online, customer visits business, or business visits customer
- Business Admin web dashboard
- Customer web portal with browser registration/sign-in, service discovery, booking management, notifications, and account controls
- Schedule and occurrence management
- Basic booking status tracking and in-app notifications
- Public service listing can be configured by business settings
- Service images, banners, offers, memberships, online payments, manager accounts, staff accounts and staff operations are not included
- Branded customer app can be enabled as a paid add-on where applicable
Gold
For growing businesses that need two service models, promotions, memberships, and stronger customer engagement.
- Up to 250 customers and 25 active services
- Everything in Standard
- Two enabled service models
- Service images, banners, offers and promotional assets
- Membership plans and member pricing
- Customer online payment access on web and mobile where payment gateways are configured
- Coupon entry and eligible discount application during customer payment where configured
- Payment, refund and receipt visibility
- Enhanced customer notifications and engagement features
- Manager accounts, staff accounts and staff operations are not included
- Branded customer app available at additional cost
Platinum
For businesses that need all supported service models plus manager, staff and execution tracking workflows.
- Up to 1000 customers and 100 active services
- Everything in Gold
- All currently supported service models
- Manager and staff accounts
- Business Admin team management
- Staff assignment to bookings
- Manager booking control and approval requests
- Staff mobile and web portals
- Service execution tracking: travel, arrival, start, completion and issue reporting
- Customer-visible visit progress for business-visits-customer bookings
- Configurable service issue options by category and service
- Staff reminders, operational summaries and team performance visibility
- One branded customer app setup/support included for the first subscription year; a one-year Platinum subscription is mandatory for custom/branded app setup and is non-refundable once setup or deployment work begins
Custom
For businesses that need selected enterprise options, higher limits, custom workflows or special deployment support.
- Custom customer and service limits
- Selected service models based on business requirements
- Optional manager and staff operations if enabled by SuperAdmin
- Optional branded customer app and app-store deployment support
- Custom payment, notification and automation configuration
- Custom public listing, category and service visibility setup
- Priority implementation, training and rollout support
See how plan features shape the customer experience across web and mobile.
Compare the streamlined Standard-plan presentation with the richer promotional experience available in Gold and Platinum. The same enabled customer features are designed to remain consistent across supported browser and mobile channels.
Focused booking experience
The Standard plan keeps the web and mobile customer experience clean and focused on essential service discovery, schedules and bookings. Promotional banners, offers and service images are not displayed.
Enhanced promotional experience
Gold and Platinum plans can display promotional banners, active offers and service images, giving customers a more visual and engaging way to discover and book services across supported web and mobile channels.
Custom plans: banners, offers and service images can be enabled or disabled according to the agreed configuration.
The full customer experience is now available in the browser.
Customers no longer need to install the mobile app to use LiveSession Pro. The customer web portal brings the supported mobile customer experience to desktop and mobile browsers while keeping the native apps available for customers who prefer them.
Register, sign in & book
Create or access a customer account, discover available services, choose dates and times, create bookings, and manage existing appointments directly from the browser.
Payments, coupons & account tools
Where enabled by the business, customers can pay through Stripe or PayPal, apply eligible coupon discounts, review payment information, access memberships and saved-payment options, and manage account settings.
Notifications & connected access
Customers can review notifications, booking activity, help and account information on the web, while continuing to use the LiveSession Pro mobile apps with the same customer identity.
Feature comparison
| Feature Area | Standard | Gold | Platinum | Custom |
|---|---|---|---|---|
| Customer limit | Up to 50 customers | Up to 250 customers | Up to 1000 customers | Custom |
| Active service limit | Up to 5 active services | Up to 25 active services | Up to 100 active services | Custom |
| Service delivery models | 1 selected model | 2 selected models | All supported models | Custom selection |
| Online sessions | Included if selected | Included if selected | Included | Optional |
| Customer visits business | Included if selected | Included if selected | Included | Optional |
| Business visits customer | Included if selected | Included if selected | Included with staff visit tracking | Optional |
| Booking and schedule management | Included | Included | Included | Included / custom |
| Customer web portal | Included for Standard customer features | Included for Gold customer features | Included for Platinum customer features | Included / custom |
| Browser registration and sign-in | Included | Included | Included | Included / custom |
| Customer booking management in browser | Included | Included | Included | Included / custom |
| Business Admin dashboard | Core dashboard | Dashboard with operational summaries | Advanced business and team visibility | Custom |
| Public browse service listing | Configurable | Configurable | Configurable | Configurable |
| Public service categories | Basic category display | Included | Included with staff issue defaults | Custom |
| Service images | Not included | Included | Included with higher limits | Custom |
| Banners and promotional assets | Not included | Included | Included with higher limits | Custom |
| Offers and promotions | Not included | Included | Included with higher limits | Custom |
| Membership plans and member pricing | Not included | Included | Included with advanced support | Optional |
| Customer online payments and refunds | Not included | Included where payment gateway is configured | Included with advanced payment/refund visibility | Optional / custom |
| Payment and refund history | Basic where enabled | Included | Included with receipts and operational visibility | Custom |
| Manager accounts | Not included | Not included | Included | Optional if enabled |
| Staff accounts | Not included | Not included | Included | Optional if enabled |
| Team page and staff assignment | Not included | Not included | Included | Optional if enabled |
| Staff mobile portal | Not included | Not included | Included | Optional if enabled |
| Manager mobile portal | Not included | Not included | Included | Optional if enabled |
| Service execution tracking | Not included | Not included | Travel, arrival, start, completion and issue reporting | Optional if enabled |
| Customer-visible visit status | Not included | Not included | Included for business-visits-customer bookings | Optional if enabled |
| Configurable service issue options | Not included | Not included | Included | Optional if enabled |
| Manager approval workflow | Not included | Not included | Included | Optional if enabled |
| Staff reminders and team notifications | Basic customer notifications only | Enhanced customer notifications | Staff, manager and customer operation alerts | Custom |
| Analytics and performance visibility | Basic | Business summaries | Team workload, branch trends and staff performance | Custom |
| Business branding | Basic business profile branding | Business assets and promotional branding | Full app identity support | Custom |
| Branded customer app | Paid add-on | Available at additional cost | One branded customer app setup/support included for first subscription year; one-year Platinum subscription mandatory and non-refundable once custom/branded app setup or deployment work begins | Custom |
| Setup and support | Standard setup support | Enhanced setup support | Priority configuration and deployment support | Custom rollout support |
| Best for | Small businesses starting online bookings | Growing businesses with repeat customers and promotions | Businesses needing staff operations and branded deployment | Businesses needing tailored features and limits |
Note: This comparison is descriptive. Final plan limits, enabled service models, prices, payment methods, app store/developer-account requirements, branded-app renewal/support terms, refund eligibility, and feature availability should be confirmed by NimbleNest Technologies before activation. Please review the Refund Policy before purchasing or activating a plan.