LiveSession PRO
Support: admin@nimblenest.online
Privacy & Data Protection

Privacy Policy

This policy explains how LiveSession Pro collects, uses, shares, and protects information when customers and businesses use the app and related services.

Our commitment to privacy

LiveSession Pro, developed by NimbleNest Technologies, respects your privacy and is committed to protecting personal information. This Privacy Policy applies to users of the LiveSession Pro mobile app, web pages, and related services.

1

Information We Collect

We collect only the information needed to provide booking, account, support, notification, and payment-related functions.

Account informationName, email address, phone number, login details, profile details, and account status.
Booking informationServices selected, booking dates, schedules, booking status, location type, and related notes.
Location informationBranch locations, saved service addresses, map-based address details, and approximate or precise location where enabled.
Payment informationPayment records, transaction references, membership payments, refunds, and saved card tokens handled by payment providers.
Device and app informationDevice type, operating system, app version, diagnostics, crash information, and usage logs used to maintain the service.
Support informationMessages, support requests, contact preferences, and communications sent to or from NimbleNest Technologies or participating businesses.
2

How We Use Your Information

  • To create and manage customer, business, and administrator accounts.
  • To display services, branches, schedules, prices, coupons, memberships, and booking availability.
  • To process bookings, cancellations, reschedules, service changes, refunds, and customer responses.
  • To send booking, payment, membership, support, and service notifications.
  • To process payments through trusted payment providers and maintain payment records.
  • To provide customer support, security monitoring, troubleshooting, analytics, and service improvements.
3

How We Share Information

We do not sell your personal data. We may share information only where needed to operate the service, complete bookings, process payments, or comply with legal obligations.

  • With businesses you interact with, so they can provide services, manage bookings, and contact you about your appointments.
  • With infrastructure, hosting, analytics, email, notification, payment, and map service providers used to operate LiveSession Pro.
  • With authorities or other parties when required by law, regulation, court order, or valid legal process.
4

Payments and Saved Cards

Payments may be processed by trusted third-party providers such as Stripe and PayPal. LiveSession Pro does not store full card numbers. Saved cards, where available, are stored using secure provider tokens and may be used to support faster checkout or membership-related payment flows.

Note: Payment providers may process data under their own privacy policies and security standards.
5

Data Security

We use reasonable technical and organizational safeguards to protect information, including secure communication, access controls, and operational monitoring. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6

Data Retention

We retain information only for as long as needed to provide LiveSession Pro, maintain records, comply with legal obligations, resolve disputes, prevent abuse, and support business operations. Some booking and payment records may need to be retained for accounting, audit, tax, or legal compliance.

7

Your Choices and Rights

  • You may access or update certain profile, address, notification, and account information from within the app.
  • You may request correction, deletion, or access to your personal information, subject to legal and operational requirements.
  • You may manage notification preferences where supported by the app and your device settings.
  • You may contact us if you need help with account closure, privacy requests, or data-related questions.
8

Third-Party Services

LiveSession Pro may use third-party services for maps, geocoding, hosting, notifications, analytics, payments, email delivery, and support operations. These services may process data according to their own privacy policies. Examples may include map services, payment providers, cloud hosting services, and notification services.

9

Children’s Privacy

LiveSession Pro is not intended for children under 13 years of age, or the minimum age required by applicable local law. We do not knowingly collect personal information from children. If you believe a child has provided personal information, contact us so we can review and take appropriate action.

10

Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we may update the effective date, publish the revised policy, or provide notice through the app or other appropriate channels.

11

Contact Us

For privacy questions, support requests, or data-related inquiries, contact NimbleNest Technologies.

NimbleNest Technologies

Email: admin@nimblenest.online

Contact Support