Our commitment to privacy
LiveSession Pro, developed by NimbleNest Technologies, respects your privacy and is committed to protecting personal information. This Privacy Policy applies to users of the LiveSession Pro mobile app, web pages, and related services.
Information We Collect
We collect only the information needed to provide booking, account, support, notification, and payment-related functions.
How We Use Your Information
- To create and manage customer, business, and administrator accounts.
- To display services, branches, schedules, prices, coupons, memberships, and booking availability.
- To process bookings, cancellations, reschedules, service changes, refunds, and customer responses.
- To send booking, payment, membership, support, and service notifications.
- To process payments through trusted payment providers and maintain payment records.
- To provide customer support, security monitoring, troubleshooting, analytics, and service improvements.
How We Share Information
We do not sell your personal data. We may share information only where needed to operate the service, complete bookings, process payments, or comply with legal obligations.
- With businesses you interact with, so they can provide services, manage bookings, and contact you about your appointments.
- With infrastructure, hosting, analytics, email, notification, payment, and map service providers used to operate LiveSession Pro.
- With authorities or other parties when required by law, regulation, court order, or valid legal process.
Payments and Saved Cards
Payments may be processed by trusted third-party providers such as Stripe and PayPal. LiveSession Pro does not store full card numbers. Saved cards, where available, are stored using secure provider tokens and may be used to support faster checkout or membership-related payment flows.
Data Security
We use reasonable technical and organizational safeguards to protect information, including secure communication, access controls, and operational monitoring. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain information only for as long as needed to provide LiveSession Pro, maintain records, comply with legal obligations, resolve disputes, prevent abuse, and support business operations. Some booking and payment records may need to be retained for accounting, audit, tax, or legal compliance.
Your Choices and Rights
- You may access or update certain profile, address, notification, and account information from within the app.
- You may request correction, deletion, or access to your personal information, subject to legal and operational requirements.
- You may manage notification preferences where supported by the app and your device settings.
- You may contact us if you need help with account closure, privacy requests, or data-related questions.
Third-Party Services
LiveSession Pro may use third-party services for maps, geocoding, hosting, notifications, analytics, payments, email delivery, and support operations. These services may process data according to their own privacy policies. Examples may include map services, payment providers, cloud hosting services, and notification services.
Children’s Privacy
LiveSession Pro is not intended for children under 13 years of age, or the minimum age required by applicable local law. We do not knowingly collect personal information from children. If you believe a child has provided personal information, contact us so we can review and take appropriate action.
Changes to This Policy
We may update this Privacy Policy from time to time. When we make material changes, we may update the effective date, publish the revised policy, or provide notice through the app or other appropriate channels.
Contact Us
For privacy questions, support requests, or data-related inquiries, contact NimbleNest Technologies.
Email: admin@nimblenest.online